About This Site

Why this hub exists, who it serves, and what it will never do.

Why This Exists

After a hurricane, good facts are hard to find. Bad contractors are easy to find. This hub gives New Orleans residents one place for plain facts on FEMA help, insurance claims, key phone numbers, and safe repairs.

What We Are Not

How to Use This Site

Start with the first 72 hours guide if damage just happened. Then read how to document damage, how to file a claim, and how FEMA help works. Read how to avoid scams before you hire anyone.

Contact

Questions or fixes: [email protected]. For emergencies, call 911. For city services, call 311.

Frequently Asked Questions

Who runs this website?

It is an independent site published as a free public resource for New Orleans residents after storm damage. It is not a contractor and not a government agency. Email [email protected] with questions or corrections.

Do you recommend contractors?

No. This site does not rank or endorse any contractor and takes no payment from any. The repair guides explain what each job involves so you can hire wisely. The scam guide shows how to check Louisiana licenses yourself at lslbc.gov.

Is this legal or insurance advice?

No. These guides are general facts, not legal, insurance, or engineering advice. Rules change. Check deadlines with the Louisiana Department of Insurance, your insurer, or a Louisiana attorney for your own case.